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Botino Documentation

A practical guide for embedding the widget, calling APIs, and managing harvested content.

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API integration

Premium plans can query Botino programmatically via API keys with quotas and usage tracking.

Key points

  • - Generate API keys from the Access Keys page in the panel.
  • - Send key in the x-api-key header to call the chat endpoint.
  • - Monthly quotas depend on plan and are enforced server-side.
  • - Per-key hourly and monthly usage is visible in analytics.

Reference snippet

curl -X POST "<BOTINO_SERVER>/api/v1/api-access/chat" \
  -H "x-api-key: btn_live_********************************" \
  -H "Content-Type: application/json" \
  -d '{
    "websiteId": "<website-id>",
    "message": "How can I return an order?"
  }'

# Reuse sessionKey from the response on follow-up requests.